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1st Time? How to Use the Website (8)
This section describes Our Service and How to Use the Website
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Availability (1)
This section contains information about Availability
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Bookings (17)
This section explains how to make a Booking
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Cancellation or Change of Dates (4)
This section contains information on Cancellations and Change of Dates
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Cleaning (2)
This section contains information about the Cleaning of properties
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Damages and Breakages (2)
This section contains information about Damage and Breakages
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Finding the Right Property (16)
This section explains how to Search and Find the Right Property
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Inspections (0)
This section explains how to arrange a property Inspection
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Payments (20)
This section contains support on Payment enquiries.
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Pricing and Tariffs Rates (3)
This category explains our Pricing and Tariffs
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Property Features & Furnishings (14)
This section contains information about the Property features, furnishings and inclusions
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Quote Enquiries (7)
This section explains how to request a Quote and understanding the Quote response
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Security Deposit or Bond (7)
This section contains information about Security Deposits and Bonds
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Category » Customer Support
This category contains information for consumers
There were 5 articles found in this category:
Email and Contact Details
We welcome customer contact via our Contact Us page which contains helpful articles and tools: http://www.rent-a-home.com.au/home/aboutus/contactus.aspx Phone: Local Call: 1300 134 004 within Australia Tel: (+61 2) 9319 0888 Main Telephone for Overseas Callers Fax: (+61 2) 9319 0899 Main ...- How do I get the Property Manager Contact Details?
The Property Manager's contact details are provided after you have submitted your Quote, Inspection, Reservation or Booking request. If you require any assistance or have any questions about a property or booking, please contact our office using the Contact Us page: http://www.rent-a-home.com.au ...
- Complaints - How to Lodge a Complaint
We welcome Complaints and Feedback. There are several ways to lodge a complaint with Rent-A-Home in writing: > by email to info@rentahome.com.au > by fax to (+61 2) 9319 0899 Please include: > your name, address, telephone number and email address > which property, manager or team m ...
- Customer Satisfaction Survey - We welcome your comments and suggestions
We welcome your feedback on the property and property manager. 48 hours following your stay, www.rentahome.com.au will automatically email each customer a short Customer Satisfaction Survey. The Survey provides each guest with the opportunity to share their experience with other visitors and the ...
- How do i send a New Quote enquiry?
Start by searching for the right properties using the location maps or availability search. Then press "Add to MyList" to create a short list of propertes. Click "Request a Quote" and complete the Enquiry Form. Your list of properties will be sent to each property manager. We will provide you ...