http://www.rent-a-home.com.au/faq en-us http://www.rent-a-home.com.au/faq ActiveKB NX info@rent-a-home.com.au Thu, 09 Sep 2010 16:38:55 EST 20 http://www.rent-a-home.com.au/faq/questions.php?questionid=124 http://www.rent-a-home.com.au/faq/questions.php?questionid=124 The payment amount required depends on 1) how far in advance you are booking; and 2) how long you are staying. > If you book more than 30 days in advance a Holding Deposit is required.> If you b ... Justin Butterworth Wed, 03 Mar 2010 23:22:20 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=32 http://www.rent-a-home.com.au/faq/questions.php?questionid=32 A credit card service fee of is applicable on the amounts processed by credit card or debit card. This service fee appears as a separate transaction on your card statement.  Rent-A-Home passes on ... Justin Butterworth Wed, 03 Mar 2010 23:21:19 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=27 http://www.rent-a-home.com.au/faq/questions.php?questionid=27 Bookings may be cancelled, however, additional charges apply.Please carefully read the refund and cancellation policy in the terms and conditions before booking a property.http://www.rent-a-home.c ... Justin Butterworth Wed, 03 Mar 2010 05:23:54 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=9 http://www.rent-a-home.com.au/faq/questions.php?questionid=9 A Security Deposit (similar to a Bond) may be required by the property manager prior to or on Arrival. The standard amount of the Security Deposit or Bond is $500 or 10% of the total rental, which ... Justin Butterworth Wed, 11 Nov 2009 23:08:34 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=156 http://www.rent-a-home.com.au/faq/questions.php?questionid=156 We welcome customer contact via our Contact Us page which contains helpful articles and tools:http://www.rent-a-home.com.au/home/aboutus/contactus.aspx Phone: Local Call: 130 ... Justin Butterworth Mon, 19 Oct 2009 01:50:31 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=149 http://www.rent-a-home.com.au/faq/questions.php?questionid=149 If you wish to deactivate your account, please email info@rentahome.com.au with your login reference and request to deactivate.Your account will be deactivated and properties removed from the webs ... Justin Butterworth Thu, 13 Aug 2009 05:58:29 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=143 http://www.rent-a-home.com.au/faq/questions.php?questionid=143 The Property Manager's contact details are provided after you have submitted your Quote, Inspection, Reservation or Booking request.If you require any assistance or have any questions about a prop ... Justin Butterworth Wed, 25 Mar 2009 04:00:05 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=142 http://www.rent-a-home.com.au/faq/questions.php?questionid=142 We welcome Complaints and Feedback.There are several ways to lodge a complaint with Rent-A-Home in writing:> by email to info@rentahome.com.au> by fax to (+61 2) 9319 0899Please include:&g ... Justin Butterworth Wed, 25 Mar 2009 03:55:33 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=141 http://www.rent-a-home.com.au/faq/questions.php?questionid=141 If you are eligible for a Refund the payment will be made:a) back to the Original Credit Card provided for the initial transactionb) back to the Original Bank Account if transfered from an account ... Justin Butterworth Wed, 25 Mar 2009 03:30:17 GMT http://www.rent-a-home.com.au/faq/questions.php?questionid=139 http://www.rent-a-home.com.au/faq/questions.php?questionid=139 Standard Charges are mandatory and can not be changed. These charges apply to all bookings.Optional Charges are selected by the guest for items that can be provided. You can choose the Optional ... Justin Butterworth Wed, 25 Mar 2009 03:04:44 GMT