How do I make Payments to Rent-A-Home
...ediately and a receipt will be emailed to you. We use best practice encryption and comply with the Payment Card Industry standards. 2. Bank Transfer / Direct Deposit Our Trust Account details are ...
Are my Credit Card details Secure?
Yes, your credit card details are secure when processing with Rent-A-Home. We use industry leading secure socket layer (SSL) transaction processing and payment details are encrypted which means t...
What are the Benefits of EasyPay?
...process payment for accommodation in Australia.
Payment Convenience
> Access our Payment Opti...
How do I check and pay for my Booking?
Visitors can pay check the details of their booking, and make payment securely online, by entering the Booking Reference and their Surname (Family name) on our home page. There are several payment...
EasyPay Service
Rent-A-Home is able to process payment for properties that show EasyPay. This means Visitors can benefit from the peace of mind knowing EasyPay funds are held in our registered Trust Account. Easy...
25% Holding Deposit
... Rent-A-Home by the Due Date on your Booking Confirmation otherwise your booking may be cancelled. Payment may be made by Credit Card or Bank Transfer.
When do I have pay the Remaining Balance?
For EasyPay bookings: When you make a Booking a Payment Schedule is created showing when the 25% Holding Balance is due, and the dates when the remaining 75% of the Total Amount will be required. Fo...
What happens if I dont pay the Remaining Balance
...r's responsibility to ensure the correct payment is made by the due date. If the Remaining Balance Payments are not made by the due date as shown on the Booking Confirmation, then Rent-A-Home.com.au ...
How much will I need to pay if Booking less than 30 days prior to my Arrival?
...e than 2 months a Holding Deposit will be required at the time of booking and the Remaining Balance Payments will be provided as a Payment Schedule in your Booking Confirmation. Rent-A-Home will send...
What is the Credit Card Service Fee?
A credit card service fee of is applicable on the amounts processed by credit card or debit card. This service fee appears as a separate transaction on your card statement. Rent-A-Home passes on the ...
What is DirectPay?
DirectPay means visitors pay the property manager directly for all accommodation and incidental charges. The property manager will provide the Visitor with payment details (Rent-A-Home does not proc...
What is the Total Rent
...e Total Amount including the Total Rent will be split in to a Holding Deposit and Remaining Balance Payments.
How much do I need to Pay when making a Booking?
...o a maximum of the first 8 weeks rental plus Departure Clean, is required to secure a Booking.
A Payment Schedule is issued with your booking confirmation. Rental is billed in advance thereafter st...
DirectPay - Safety Tips for Customers
DirectPay means the property manager processes all payments with the customer directly and rentahome.com.au will not process any payments. Customers should protect themselves when making payment and ...
EasyPay - Why is payment required 30 days prior to Arrival?
...al. For long stays the first 8 weeks plus departure clean is required 30 days prior to arrival. A Payment Schedule is shown in your Tax Invoice and Booking Receipt with the amounts required and the ...
How will I receive my Refund?
If you are eligible for a Refund the payment will be made: a) back to the Original Credit Card provided for the initial transaction b) back to the Original Bank Account if transfered from an account ...
What is the Advanced Search?
The Advanced Search can help you find exactly the right property. Looking for a specific Suburb, Property Feature, Theme, Activity or Tourist attraction? Simply type in the desired dates, features and...
Can I change my Booking Dates?
Once a booking is made, changing the booking dates or swapping properties involves Cancelling the existing booking and rebooking the same property on alternate dates or booking another property. This ...
How do I make a Booking?
...and send a "BK" Booking Confirmation, payment receipt with arrival and key collection information. Payment can be made with credit card or by direct deposit.
Where do I collect the Keys?
Keys are collected from the Property Manager. Please reconfirm your arrival time and key collection at least 48 hours prior to arrival. Each property manager has different Key Collection arrang...