25% Holding Deposit
In order to secure a booking, a Holding Deposit is required equal to 25% of the Total Amount. For example if your booking is $1000 in Total, then a Holding Deposit of $250 is required. Please note tha...
- What happens if I dont pay the Remaining Balance
Rent-A-Home sends reminders when the Remaining Balance payments are due. However it is the visitor's responsibility to ensure the correct payment is made by the due date. If the Remaining Balance Pay...
- How much will I need to pay if Booking less than 30 days prior to my Arrival?
If you are staying less than 2 months, 100% of the total rental will be required to secure the property and finalise the booking. If you are staying more than 2 months a Holding Deposit will be requi...
- How long does a Refund take to process?
If you depart a property early and the property is relet a refund may be available. Please allow up to 7 days to be processed from our Trust Account as various authorisations are required. Refunds ar...
- How much do I need to Pay when making a Booking?
... at the end of the 4th week. Failure to make payment in accordance with this schedule may result in cancellation of your booking and will be subject the Refund Policy below.
For bookings longer tha...
- May I Cancel a Booking?
Bookings may be cancelled, however, additional charges apply. Please carefully read the refund and cancellation policy in the terms and conditions before booking a property. http://www.rent-a-home.c...
- What are the Benefits of EasyPay?
Rent-A-Home now offers the benefits of EasyPay to all registered Property Managers including Owner Managers, Real Estate Agents and Serviced Apartments.
EasyPay is the simplest and safest way to ...
- Can I change my Booking Dates?
Once a booking is made, changing the booking dates or swapping properties involves Cancelling the existing booking and rebooking the same property on alternate dates or booking another property. This ...
- What is the Total Rent
The Total Rent is the calculated per night charge for the selected period from the arrival date to the departure date. Additional charges such as Departure Clean may apply and form part of the Total A...
- How will I receive my Refund?
If you are eligible for a Refund the payment will be made: a) back to the Original Credit Card provided for the initial transaction b) back to the Original Bank Account if transfered from an account ...