When do I have pay the Remaining Balance?
...ing Confirmation for our account details and your payment reference. Note: > we send a reminder email when the amount is due, but we do not automatically charge the card unless you email or fax us...
- EasyPay - Why is payment required 30 days prior to Arrival?
...ond details are shown in the Terms and Conditions which are presented on the website, in your Quote email, Quote page online and accepted by you when you submit the Reservation Form. Photo ID and pre...
- Deactivating your Account
If you wish to deactivate your account, please email info@rentahome.com.au with your login reference and request to deactivate. Your account will be deactivated and properties removed from the websit...
- How will I receive my Refund?
...t card other than the card used. If you transfered funds, please send the following information by email or fax to accounts@rent-a-home.com.au or by fax to +61 2 93190899: > your Funds Transfer R...
- What are the Benefits of EasyPay?
...sit, Balance and Instalment Payments > Automatic Cancellation Policies > Departure Clean list emailed to your cleaner Simplified Accounting
> Online Credit Card Authorisation for Security ...
- Customer Satisfaction Survey - We welcome your comments and suggestions
...operty and property manager. 48 hours following your stay, www.rentahome.com.au will automatically email each customer a short Customer Satisfaction Survey. The Survey provides each guest with the o...
- Complaints - How to Lodge a Complaint
...nts and Feedback. There are several ways to lodge a complaint with Rent-A-Home in writing: > by email to info@rentahome.com.au > by fax to (+61 2) 9319 0899 Please include: > your name, ad...
- Email and Contact Details
We welcome customer contact via our Contact Us page which contains helpful articles and tools: http://www.rent-a-home.com.au/home/aboutus/contactus.aspx
Phone:
Local ...