What happens if I dont pay the Remaining Balance
Rent-A-Home sends reminders when the Remaining Balance payments are due. However it is the visitor's responsibility to ensure the correct payment is made by the due date. If the Remaining Balance Pay...
- What type of Currency does Rent-A-Home accept?
All monetary amounts displayed on the Rent-A-Home.com.au web site are in Australian Dollars (AUD$) and Rent-A-Home processes all transactions in Australian Dollars. We do not accept other currencies....
- How long does a Refund take to process?
If you depart a property early and the property is relet a refund may be available. Please allow up to 7 days to be processed from our Trust Account as various authorisations are required. Refunds ar...
- What is the Maximum Number of Guests?
...perty (see the relevant terms and conditions for visitors) or the booking may be terminated without refund if the number of guests exceeds the permitted number unless approved in writing by the proper...
- How much do I need to Pay when making a Booking?
The payment amount required depends on 1) how far in advance you are booking; and 2) how long you are staying.
> If you book more than 30 days in advance a Holding Deposit is required. > If you bo...
- May I Cancel a Booking?
Bookings may be cancelled, however, additional charges apply. Please carefully read the refund and cancellation policy in the terms and conditions before booking a property. http://www.rent-a-home.c...
- How will I receive my Refund?
...itial transaction b) back to the Original Bank Account if transfered from an account We will never refund to another credit card other than the card used. If you transfered funds, please send the fo...
- Can I change my Booking Dates?
...erty on alternate dates or booking another property. This will incur an administration charge and a refund or additional payment as per the Refund Policy.
- May I host a Party, Event or Function?
...ty. If a Visitor hosts a party, commercial event or function the booking will be terminated without refund. We recommend booking a function centre for your party or event.
- When will my Security Deposit be returned?
The Security Deposit is kept by the property manager until the property has been vacated and an inspection of the property has been carried out. If there has been no damage to the property the Securit...