Introduction to the Holiday Rental Code of Conduct
Holiday rentals make a positive sustainable contribution to local tourism and
communities, however in some areas, the increased use of dwellings for holiday
rental accommodation has led to impacts on amenity such as in relation to noise
and car parking issues. In response to these issues, and to ensure the
sustainability of our industry, the Holiday Rental Code of Conduct has been
developed. The Code provides a self-regulatory approach in the management of
holiday rental properties and will provide a set of industry practices that
satisfy the needs of local communities, property owners, tourism operators and
The Code of Conduct maintains that as holiday rental dwellings make a positive
contribution to local communities, they should be managed effectively so as to
minimise any adverse social or environmental impacts. The Code of Conduct,
effective from 31 May 2012, addresses the impact of property amenities and
factors including noise, guest overcrowding, garbage and car parking.
Many industry stakeholders have come together to develop the Code including the
Real Estate Institute of NSW (REINSW), Holiday Letting Organisation Central
Coast (HLO Central Coast),Holiday Letting Organisation Byron Bay (HLO Byron),
and The Stayz Group. The NSW Department of Planning and Infrastructure,
Destination NSW and the Local Government Shires Association NSW were also
We hope all Stayz owners and managers will also support the move towards
self-regulation, and as a requirement of listing on Stayz, owners and managers
must agree to follow the Code of Conduct.
This self regulatory approach to Holiday Rental incorporates four components:
Part 1 - Outlines obligations
on Participating Organisations to cooperate and combine efforts to achieve the
Objectives of the Code through appropriate administration and enforcement of the
Part 2 - Outlines obligations
on Managers of Holiday Rental Properties.
Part 3 - Outlines obligations
on Owners and Guests required to implement The Code through the Terms and
Conditions of the contract between the Owner and Guests.
Part 4 - Provides a framework
for House Rules for Visitors and Guests at a Property to ensure that the amenity
of neighbouring properties is not adversely affected.
Click here to download the Holiday Rental
Code of Conduct.
If you have any questions regarding the Code of Conduct, please read the FAQ's here or contact firstname.lastname@example.org.